Status Codes

Status Codes

WBAR uses a single letter code to identify the status of an account. The account status determines how WBAR handles the account when processes are run. For example, an account with an I status (Inactive) is not billed when calculations are made for new billing charges. The status of an account is changed by using the drop down list in the Customer View/Edit screen. Click on the down pointing arrow and the list of available status choices will appear. Click on your choice and the status change will be recorded.

The status choices are :

A Active account. Will be billed and meter readings will be requested.

F Final account. Will be billed and the word FINAL appears on bill. Meter readings will be requested.

I Inactive account. Will not be billed and no meter readings are requested. Balances and security deposits will remain with account.

D Delete account. Does not actually delete the account but can be used to indicate that you want to delete the account at some future point. Will not be billed and no meter readings are requested.

V Vacant account. Does not bill but meter readings are requested in order to audit the meter usage at this location. Use this status if you want the meter reader to read the meter but do not want to actually charge the account.

N New account. Indicates that this is a newly created account that you are not yet ready to put into service. Does not bill and no meter readings are requested.

O Out of service account. Indicates that the meter may be out of service, leaking, etc. Does not bill and no meter readings are requested.

Only A, F, and V status accounts will come up in the meter reading entry form when the account is coded for either water or sewer service. However, the V status accounts will not be billed.

I status accounts will accept payments.

You may only have one account with A or F per account number. You may have other accounts with the same number but not using A or F as a status. In this way, you may retain Inactive accounts under the same number but only the Active or Final account will be billed. The Active account will always appear at the top of the account list when viewing accounts in account order.