Frequently Asked Questions

Table of Contents

  1. What does this software cost  ... ?

  2. Will it run on a network  ... ?

  3. Does it work with electronic meter collection devices ... ?

  4. What version of Windows do I need ... ?

  5. Can I convert my existing data ... ?

  6. How long does it take to learn to use ... ?

  7. What kind of support is there ..?

  8. What are some of the features  .. ?

  9. What's included when I purchase WBAR 6 for Windows ?

  10. How can I get a demonstration version of this software ?

  11. What kind of bill form does WBAR 6 for Windows print on ?

 

 

 


What does it cost  ... ?

WBAR 6 for Windows is $ 995 for the full single user (server) version and comes with the Winzip Backup program included. Additional licenses are $ 495 for each additional workstation on a network. The server version must be installed first and would be required for one or more users. If you have a network and want additional workstations, you can purchase the add on licenses at any time.  Order online now.

Would You Prefer to Lease Software  ?

Ask about our software and support leasing option. Tri C can install WBAR 6 for Windows on a monthly lease  basis. The lease is a service contract that can provide your district with current version software and  tech support for up to 24 months. At the end of the lease, the software is yours. You must purchase your own computer hardware, printer, forms and supplies; everything else you need is included in the lease package.

Back to Top

Will it run on a network ... ?

Yes. WBAR 6 is fully compatible with either a dedicated server or peer-to-peer network. Files are shared over the network to allow more than one person to work in the system at the same time. For example, one person could be editing meter readings while another is entering payments. The system can grow as you do by adding additional workstations only as you need them. WBAR 6 will allow up to 50 simultaneous users.

Back to Top

Does it work with electronic meter reading devices .. ?

Yes. Tri C sells hand held meter collection devices made by DAP technologies. We also have adapted our program to work with many other equipment manufacturers. The WBAR 6 program allows the meter reading data to be imported and exported in ASCII formatted text so that almost any type of device can be used.

Back to Top

What version of Windows do I need ... ?

WBAR 6 for Windows will run in Windows 98SE, Windows 2000, Windows NT, Windows XP and Vista.

Back to Top

Can I convert my existing data ... ?

Tri C Systems has successfully mapped and converted dozens of existing data bases to work with WBAR 6. In most cases, the critical parts of your existing data base can be converted allowing you to add to and edit the remaining data . Tri C can look at your existing data files and tell you how much of your data can be imported into WBAR 6.  

Back to Top

How long does it take to learn to use ... ?

The answer to this question will depend on your familiarity with Windows based software. Those who have worked with Windows before will find the program very intuitive and easy to use. In most cases, operators will need to go through two or three complete billing cycles to become fully familiar with all of the functions built into WBAR 6 for Windows.

Back to Top

What kind of support is there ... ?

WBAR comes with 120 days of unlimited technical support with the purchase. After that, Tri C offers toll free extended telephone technical support on an annual basis. We also have a 24/7 free user support library on our web site and can provide you with on site training and setup assistance on a quoted basis.

Back to Top

What are some of the features ... ?

 WBAR 6 for Windows was designed to be a powerful yet easy to use program.
A few of the time and work saving features are :
 
......and dozens of other convenient functions built in.
 
 
Back to Top

What is included in the purchase price  ... ?

All of the software and support you need to assemble a
complete utility billing solution.
 
WBAR 6 for Windows Installation CD                                    
            (Includes PDF manual on CD)
 
 
      WinZip 8.0 for Windows
(Creates data archive backups to any type of backup drive)
 
 
WinCom and COM serial data transfer programs
        (Import/Export to remote hand helds)
 
 
120 days free 800 number technical support and
access to our online user group support channel
 
* Crystal Reports is a trademark of Crystal Decisions, Inc., WinZip is a registered trademark of Winzip Computing, Inc.
Back to Top

How can I get a demonstration version of this software ?  
You may download a free trial version here, or you may visit our online store to order a trial version on CD. Trial versions are fully functional but limited to 20 active accounts.

What kind of billing form does WBAR 6 print bills on ?

WBAR 6 can print bills using either high quality laser forms or low cost card stock. Card stock billing forms are usually pin feed forms designed for printing on high speed dot matrix printers. Custom laser forms may be also be created using Crystal Reports to print on pre-framed perforated cut sheet forms or on plain paper for envelope delivery. Any type of form layout can be created using the Crystal Reports option. For most billing applications, the built-in layouts work fine.

Click here for a sample of a continuous card stock billing form.

Click here for a sample of a laser card stock billing form.